Accessibility

The Main Square

The undulating surface of the Main Square is made up of sandstone cobblestones, with a marked access path. Swanston Street offers the best access to the Main Square, and lift access is available to and from The Atrium. The Big Screen is equipped with a hearing loop and there are accessible toilets located next to Time Out Café. The Main Stage has lift access for performers, and St Paul’s Court, Swanston Street Forecourt and The Amphitheatre also have wheelchair access.

The Edge

The Edge has lift access and is wheelchair accessible. Arrangements can also be made to enter from the Fed Square Car Park. Accessible toilets can be found in The Atrium, which is located next to The Edge. The lower stage in The Edge has lift access but the greenroom does not.

The Atrium

The Atrium is wheelchair accessible, with Flinders Street offering the best point of entry. The Atrium has accessible toilets located next to IceBar and is equipped with a hearing loop.

River Terrace

The River Terrace is wheelchair accessible, with lift access at the corner of Princes Bridge on Swanston Street.

Accessible Toilets

There are accessible public toilets and baby-change facilities located in the Main Square, next to Time Out Cafe and in The Atrium, next to IceBar.

Refer to the map for more details.

Changing Places

We have a brand-new registered Changing Places bathroom available for use at Fed Square. This bathroom provides suitable facilities for people who cannot use standard accessible toilets.

Learn more here.

Accessible Parking

FedSquare has its own multi-level car park, which is accessible from Russell Street or Batman Ave (Exhibition Street extension – City Link). The Federation Square Car Park is open 24hrs and has accessible spaces located next to the lift on each level.

Fed Square Car Park Rates and Opening Hours

Taxis and picking up/dropping off passengers

If you are accessing the Main Square the safest place to pick up and drop off passengers is the Taxi Rank across the road on Swanston Street. If you are accessing Deakin Edge, we recommend the Russell Street Extension.

Hearing Loop

Hearing loops are provided in The Atrium, Deakin Edge and the Main Square.

National Relay Service (NRS)

Visitors who are deaf or have a hearing or speech impairment can call Fed Square through the National Relay Service. The NRS is available to anyone at no additional charge.

• TTY users: please phone 133 677 then ask for Federation Square 03 9655 1900
• Speak and Listen (speech-to-speech relay) users: please phone 1300 555 727 and ask for Fed Square 03 9655 1900
• Internet relay users: connect to the NRS (www.relayservice.gov.au) and ask for Fed Square 03 9655 1900.

Companion Card Scheme

The Companion Card has been developed by the Victorian Network on Recreation and Disability (VICNORD) and admits carers to shows as complimentary guests. Fed Square Pty Ltd is a member of the Companion Card Scheme and welcomes holders of this card to attend any Fed Square Pty Ltd ticketed event in The Atrium, Deakin Edge any of the external areas of Fed Square. Visit the Companion Card website for more information.

Seeing-Eye Dogs

Seeing-eye dogs are welcome at Fed Square.

Disability Action Plan

The Disability Action Plan (DAP) aims to contribute to the continuous improvement of Fed Square Pty Ltd’s assets and services. The Plan acknowledges there are challenges across the site and outlines actions and processes to help address and enhance access to Fed Square Pty Ltd assets and services.

Fed Square Pty Ltd is committed to continuous improvement and reviews the DAP to ensure that it remains current. The DAP is registered with the Australian Human Rights Commission.

Website Accessibility

This website has been developed to ensure content is available to the widest possible audience. By adhering to guidelines for accessible web design, we acknowledge the diversity of communication methods, available technologies and abilities of web-users in the community.

You are able to tab through every call to action on the site using your Tab key on your keyboard, browse through selected menus with your arrow keys and select options by hitting the Enter key. If any information or service provided by Fed Square is inaccessible to you or you are experiencing problems accessing content for any reason, please contact us.

Feedback

We’re always delighted to receive feedback on the accessibility of Fed Square – if you have thoughts, please contact us at info@fedsquare.com to help us to continually improve our services and if you have any complaints about an experience at Fed Square please reach out to us at complaints@fedsquare.com.