Careers
Working at Fed Square
Looking for exciting, challenging career opportunities at Fed Square? You’ve come to the right place for more information.
Stretching from the high bank of the plentiful Birrarung, southward, the Melbourne Arts Precinct is a globally significant space of gathering and creativity, with Fed Square as its gateway.
This place has long brought people together, for the Wurundjeri Woi Wurrung people and visiting Kulin Nations over tens of thousands of years, and through successive waves of construction of the city of Melbourne.
The Melbourne Arts Precinct Corporation (MAP Co) builds on these rich assets handed down by previous generations, in support of a bold contemporary vision.
MAP Co manages and operates Federation Square and is responsible for bringing to life a single continuous arts, civic, and cultural precinct stretching from Fed Square through Southbank. MAP Co also leads the $1.7b Melbourne Arts Precinct Transformation (MAPT), Australia’s largest ever cultural infrastructure project, delivering The Fox: NGV Contemporary and the major rejuvenation of Arts Centre Melbourne, joined together by 18,000sqm of green public space. Once the transformation is complete, MAP Co will also manage and activate this new public space that will connect the Melbourne Arts Precinct in a seamless and immersive cultural experience and support biodiversity.
Now 20 years old, Federation Square is an iconic, heritage-listed site that is both the town square and heart of Melbourne. Alongside a rich, year-round program of events and activations, it is home to a range of tenants, from three of Victoria’s cultural agencies the Koorie Heritage Trust, NGV Australia and ACMI, to a range of food and beverage outlets along with multiple spaces to host cultural and commercial activity. Fed Square is a multi-purpose precinct that self generates all its revenue, which supports both its operations and capital works.
Values
Our actions, words and behaviours are guided by a core set of values that form the foundation of everything we do:
First Nations First
Collaboration
Integrity
Community
Innovation.
MAP Co and Fed Square values the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, women, people of all ages, with disability and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.
A good start matters and it’s why we place importance on the recruitment process to make sure it’s a seamless match for both you and the team working at Fed Square.
MAP Co and Fed Square are committed to ensuring that all applicants are afforded an equitable opportunity to be considered for our roles. Please let us know at any point during the recruitment process if you require any reasonable adjustments to the process or the role.
Step #1
Review
Send through your application and we’ll see if it matches our criteria
Step #2
Short Call
A 15 minute call with our Recruitment Partner
Step #3
Interview
Let’s meet and learn more about what you bring to the team
Step #4
Skill Test
A quick online assessment of your skills
Step #5
2ND Interview
Final interview with a Senior Manager
Congratulations!
The Offer
Join us in delivering upon our vision for Fed Square and the Melbourne Arts Precinct.
One last step
Background Check
Melbourne Arts Precinct will undertake background checks on the successful candidate in line with requirements set by the Office of the Victorian Information Commissioner (OVIC).
Applications close 26 November
Services Contract Manager
About the role
The Services Contract Manager is responsible for managing contracts across all facilities services at Fed Square. The role is pivotal in elevating service delivery by enhancing Key Performance Indicator (KPI), analysing data for efficient maintenance and asset replacement decisions, and leading the procurement of assigned building services.
The Services Contract Manager will ensure that all facilities and buildings comply with statutory, legislative, and code requirements, as well as adhere to MAP Co policies and procedures, fostering a safe and welcoming environment for staff, tenants, and visitors.
Key Responsibilities and Accountabilities:
Act as the primary point of contact between the organisation and external contractors. Organising servicing requirements, ensuring the effective completion of service tasks, and managing these processes in accordance with our quality and financial requirements, as well meeting the relevant standards and regulatory requirements nationally or state based. Champion and implement sustainability initiatives in line with organisation’s social responsibility objectives and foster continuous improvement with contractors. Responsible for coordination of all allocated reactive and preventative maintenance activity for infrastructure, plant and equipment, ensuring engagement with relevant stakeholders to minimise any impacts on their daily operations.Responsible for compliance with contractual obligations and standards.Anticipate the broader effects of maintenance works and arrange and implement mitigation strategies to address these. Maintain Key Performance Indicators (KPIs) to measure and track the performance of building service contracts. Conduct regular safety audits and inspections to identify and address potential hazards. Work closely with contractors to implement corrective actions and improve safety performance. Accurate recording and reporting in relation to all maintenance contracts, routine maintenance activities and ad-hoc maintenance requests. Analyse asset and operational data, to identify opportunities for improvement and efficiency in preventative maintenance and asset replacement. Monitor asset performance in line with service level expectations and recommend options to meet corporate objectives and legislative requirements.Collaborate with the Capital Works Team on the delivery of capital works and scope business cases for capital improvements.Adherence to procurement processes for the Facilities department, which includes preparing the tender, scope, adherence to social procurement objectives and associated documents. Financial management including the development of OPEX budgets and processing invoices/purchase orders.
A full position description will be provided to shortlisted applicants.
Key Selection Criteria
Services Management. Extensive experience in managing buildings and infrastructure to the required performance service levels. Ability to effectively analyse asset data and comprehend service reports that contribute to decision making of required maintenance tasks and scheduled asset replacement.Contract Management and Compliance: Proven experience in developing, executing, and overseeing contracts for maintenance tasks in a venue/precinct setting. Thorough knowledge of legislative and code requirements related to building services, along with a track record of ensuring compliance and adherence to company policies throughout maintenance activities.Project Management and Stakeholder Collaboration: Competence in leading and managing projects within the realm of building services, including project documentation, planning, and implementation. Adept at facilitating effective communication and collaboration with tenants, stakeholders, and internal teams, both for planned maintenance initiatives and swift resolution of unexpected issues.Safety Focus and Compliance Management: An unwavering commitment to safety and compliance within all maintenance activities. Demonstrated ability to ensure that all maintenance actions align with statutory regulations, legislative mandates, and company policies. Proficiency in implementing and enhancing safety protocols and processes, with a track record of prompt response to emergencies and equipment failures.
Please let us know in your cover letter if you require any reasonable adjustments to the recruitment process or the role. MAP Co is committed to ensuring that all applicants are afforded an equitable opportunity to be considered for our roles.
MAP co will undertake background checks on the successful candidate in line with requirements set by the Office of the Victorian Information Commissioner (OVIC).
Applications
Kindly note that applications will be reviewed for short listing throughout the advertisement period, so we encourage applicants to apply without delay.
Please provide a covering letter (maximum 1 page) and your resume (maximum 4 pages).
Applications close on 26 November 2024