The undulating surface of the The Square is made up of sandstone cobblestones, with a marked access path. Swanston Street offers the best access to The Square and lift access is available from The Atrium. The Big Screen is equipped with a hearing loop and there are accessible toilets located next to Time Out Café. The Main Stage has lift access for performers. St Paul’s Court, Swanston Street Forecourt and The Amphitheatre also provide wheelchair access.
Deakin Edge has lift access and is wheelchair accessible. Arrangements can also be made to enter from the Fed Square Car Park. Accessible toilets can be found in The Atrium, which is located next to the Deakin Edge. The lower stage in the Deakin Edge has lift access but the greenroom does not.
The Atrium is wheelchair accessible, with Flinders Street offering the best point of entry. The Atrium has accessible toilets located next to Kirra Galleries and is equipped with a hearing loop.
The River Terrace is wheelchair accessible, with lift access at the corner of Princes Bridge on Swanston Street.
There are accessible public toilets and baby-change facilities located in The Square, next to Time Out and in The Atrium, next to Kirra Galleries.
Accessible Parking at Fed Square
Federation Square has its own multi-level car park, which is accessible from Russell Street or Batman Ave (Exhibition Street extension – City Link). The Federation Square Car Park is open 24hrs and has accessible spaces located next to the lift on each level.
Taxis and picking up/dropping off passengers
If you are accessing the The Square the safest place to pick up and drop off passengers is the Taxi Rank across the road on Swanston Street. If you are accessing the Deakin Edge, we recommend Russell Street Extension.
Hearing loops are provided in The Atrium, Deakin Edge and in the The Square.
National Relay Service (NRS)
Users who are deaf or have a hearing or speech impairment can call Fed Square through the National Relay Service. The NRS is available to everyone at no additional charge.
- TTY users phone 133 677 then ask for Federation Square 03 9655 1900
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for ask for Federation Square 03 9655 1900
- Internet relay users connect to the NRS (www.relayservice.gov.au) and then ask ask for Federation Square 03 9655 1900.
Companion Card Scheme
The Companion Card has been developed by the Victorian Network on Recreation and Disability (VICNORD) and admits carers to shows as complimentary guests. Fed Square Pty Ltd is a member of the Companion Card Scheme and welcomes holders of this card to attend any Fed Square Pty Ltd ticketed event in The Atrium, Deakin Edge any of the external areas of Federation Square. Visit the Companion Card website for more information.
Seeing Eye Dogs
Seeing eye dogs are welcome at Federation Square.
Disability Action Plan
The Disability Action Plan (DAP) aims to contribute to the continuous improvement of Fed Square Pty Ltd’s assets and services. The Plan acknowledges there are challenges across the site and outlines actions and processes to help address and enhance access to Fed Square Pty Ltd assets and services.
Fed Square Pty Ltd is committed to continuous improvement and will review the DAP to ensure that it remains current. The DAP has been registered with the Australian Human Rights Commission.
This website has been developed to ensure content is available to the widest possible audience. By adhering to guidelines for accessible web design, we acknowledge the diversity of communication methods, available technologies and abilities of web-users in the community. Therefore, we strive to comply with W3C’s Web Content Accessibility Guidelines.
You are able to tab through every call to action on the site using your Tab key on your keyboard, browse through selected menus with your arrow keys and select options by hitting the Enter key. As well as this you will see a link in the top of every page named ‘Web Accessibility’. In this section you can activate ‘High Contrast’ mode which changes the contrast ratio for text and buttons to make them easier to read, in addition to this you can increase font size by selecting the A+ icon.
If any information or service provided by Federation Square is inaccessible to you or you are experiencing problems accessing content for any reason, please contact us.
We would like your feedback on the accessibility of Fed Square – please fill out our feedback form to help us to continually improve our services.